At Moorabool Glass & Glazing, we are committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information in accordance with relevant data protection laws.
1. Information We Collect
We may collect personal information when you interact with our website, request our services, or communicate with us directly. The types of information we may collect include:
- Personal Identification Information: Name, email address, phone number, and postal address.
- Business Information: Company name and job title (for commercial clients).
- Website Usage Information: Data related to how you use our website, including your IP address, browser type, and browsing patterns.
2. How We Use Your Information
Moorabool Glass & Glazing uses the personal information you provide for the following purposes:
- Service Delivery: To process your inquiries, provide quotations, deliver our services, and complete transactions.
- Customer Support: To respond to your questions, provide assistance, and improve our customer service.
- Marketing: With your consent, we may send you promotional materials and updates about our services.
- Website Improvements: To analyze how users interact with our website, ensuring it remains user-friendly and relevant.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following cases:
- Service Providers: We may share your information with trusted third-party service providers who assist in operating our website or delivering services, provided they agree to keep your information confidential.
- Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or protect our rights, property, or safety.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access and Correct Information: Request access to the personal data we hold about you and request corrections if necessary.
- Withdraw Consent: Opt-out of receiving marketing communications from us at any time.
- Data Deletion: Request the deletion of your personal data, subject to certain legal obligations.
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of our website.
7. Changes to This Policy
Moorabool Glass & Glazing reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Moorabool Glass & Glazing
Phone: 0419 885 198
Email: admin@mooraboolglassandglazing.com.au
Address: Factory 1/5 Kennedy Place, Maddingly, VIC, Australia, Victoria
This Privacy Policy was last updated on 24/10/2024.